Attention eClass users,

eClass requires regularly scheduled outages to perform necessary updates and maintenance on specific dates designed to minimize the impact on the majority of users.

For the coming year, full 24-hour maintenance windows for eClass and eClassLive are scheduled for the following dates:

   - August 22nd, 2020

   - January 2nd, 2021

   - May 1st, 2021 - Major Upgrade

   - June 26th, 2021

Each 24-hour outage will run from 12:00 AM to 11:59 PM unless otherwise posted. eClass and eClassLive will be unavailable for the duration of each of these maintenance windows, so please plan well in advance and do not schedule any tasks that require eClass to be available during these windows.

Please note that this schedule only includes planned maintenance windows, and that eClass may still require emergency outages for shorter durations as necessary throughout the year.

If you have any questions about this schedule, please contact us at eclass@ualberta.ca

Regards,

IST eClass Support

Attention eClass users,

Please be aware that there will be a brief eClass outage on Wednesday July 1st, 2020 from 12:00AM (Midnight) until 12:15AM. We are using this brief outage to deploy required changes for the launch of the new eClass Course Creation system.

eClass and eClassLive will be unavailable throughout the maintenance window.

Thank you very much for your patience during this outage. If you have any questions, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support

Attention eClass users,

We will be releasing a new version of the eClass Course Creation system on Thursday, July 2nd 2020. This new application is a complete rebuild of the old system including new infrastructure, a modernization of the look and feel, and easy-to-use workflows.

Specific changes in this upgrade include:

• The interface has been completely overhauled to include a more modern design.
• Users can now view a log of their previous requests.
• Student enrollments are now processed at the time a course is created (instructors no longer need to wait 12-24 hours for their students to be added to a course).
• In the new workflow, users can only create one course (single or combined) at a time. The ability to create multiple courses in one request will be added at a later date.
• Non-credit courses & eClass External courses now have increased automation in their workflows and should be processed more efficiently.
• Authentication now uses the standard U of A CCID login page.

Any users accessing the old system urls will be automatically redirected to the new application.

There will be no outage associated with this change. If you have any questions about this upgrade, please contact us at eclass@ualberta.ca.

Regards,

IST eClass Support

Attention eClass users,

Update: eClass is now available. The outage was completed early and the site was released at 9:50AM June 20th, 2020.

This is a reminder that there will be a scheduled maintenance outage for eClass Saturday June 20th 2020 from 12:00AM to 11:59PM (24 hours). This outage is required to perform infrastructure maintenance and an update to eClass.

The updates to eClass during this outage will include the following changes:

• eClass will receive a minor version upgrade containing a number of minor bug fixes and accessibility improvements.
• A new question type that enables music theory assessment will be released.
• Infrastructure and code changes will be added to prepare for the release of a new version of the eClass course creation system.
• Update: External badge integration delayed to August. A new external badge integration will be available to pilot by the Faculty of Education.
• Update: The Course Materials & Reading List integration will be delayed slightly and released later this summer. A new Course Materials & Reading List integration to the UofA Library will be released.

Please note that while we have booked a 24 hour maintenance window, eClass will be available as soon as the required changes are complete. We will be sending an additional announcement once access to eClass has been restored.

eClass and eClassLive will be unavailable for the duration of this outage. If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support 

Attention eClass External Users,

Update: The scheduled outage was completed early and eClass external was released for use at.8:05AM.

We are writing to let you know about a planned outage for eClass External on Saturday May 23rd 2020 from 7:00 - 9:00AM. This outage will be releasing changes to the account creation process by adding the option to sign in with an existing non-ualberta google account. For more details about this new account creation process please see here.

eClass External will be unavailable throughout the maintenance window.

Please note: the main eClass site will not be affected by this outage.

Thank you very much for your patience during this outage. If you have any questions, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support