Knowledgebase
IST eClass Support Team

This knowledgebase contains categories of self-help articles and tutorials for all our team's supported services.

To receive live help, contact eClass Support by:

Phone - 780-492-9372

Email - eclass@ualberta.ca

You can also click Submit a ticket near the top left and fill out a web form. This process will generate an email ticket thread for correspondence and will also generate a series of suggested articles for you based on the question you enter. All support tickets (or regular emails) will be replied to by IST eClass support staff within one business day.

 

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