Assistance with Audio and Video

For assistance with producing multimedia, audio, or video files outside of eClass, please contact the IST helpdesk.

phone: 780-492-9400
walk-in: GSB 2-10


Examples of when or why to access these support services include:

- basic instructions and training/best practices in using microphones with laptops or desktop machines

- assistance creating video files by capturing video from DVDs or other formats

- instruction in uploading video files for streaming

- instruction in how to use the microphone in a SMART classroom to capture sound in Adobe Connect (eClasslive)

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