Knowledgebase: Online Lectures
Adding Closed Captioning to Zoom

Article Last Updated April 2020

Instructors can provide closed captioning in their Zoom meeting where a designated person (often provided through the Accessibility Resources team) can provide manual live transcriptions in a course lecture. There are 3 steps to setting this up:

  1. Enabling Manual transcriptions on your account
  2. Assigning a participant to do the closed captioning
  3. Allowing a regular participant to see the captioning.

1. How to Enable Manual Transcriptions on a Zoom account:

  1. Sign in to the Zoom web portal. Users should use the 'Sign-in with Google' option. Note: this must occur AFTER creating a Zoom account using the eClass integration.

  2. In the left-side navigation panel, click Settings.
  3. On the Meeting tab, click the 'In meeting (Advanced)' link then enable that Closed Caption is enabled. (If a verification dialog displays, click Turn On to verify the change.)

2. How to Assign Another User to Caption the Content

  1. As the host of a Zoom meeting, click the Closed Caption. icon:
    Closed captioning symbol

  2. Click one of these options:

    The options for assigning someone to manually write closed captions.

    • "Assign a participant to type": This opens the participants window. Hover over the participant's name, click More, and then click Assign to Type Closed.

      Showing the Assign to type Closed Caption option in the menu after clicking More when hovering over a participant's name.
    • "I will type": This opens the closed captioning window for you to manually type closed captions.

      The Closed Caption typing window

Entering Closed Captions as a Participant

  1. Once the host assigns you the ability to type closed captions, a notification will appear in your meeting controls.

    The Zoom meeting controls with a notification for closed captioning

  2. Click Closed Caption.
  3. This will open up the closed caption box. You will type the caption in the box and press Enter to submit it.

    A gif showing someone typing closed captions.

Afterwards the transcripts will be saved under your meetings located in your Zoom account. This can be downloaded and edited. You can also use this feature to embed the closed captioning into the video for future use.

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