Using Smart Exam Monitor (SEM) - Students
Article Last Updated July 2020
This document outlines the steps students need to follow to launch a monitored exam session using Smart Exam Monitor (SEM). This 3rd party tool is a mechanism to provide proctoring for online exams at-a-distance when students cannot complete exams in person. Please see here to review the Information and Privacy statement regarding remote exam proctoring.
To ensure the integrity of the exam taking environment, the tool monitors (and records) the computer screen, the webcam, and the microphone during exams. SEM requires the following for use:
- Chrome browser
- Functional microphone
- Device: Laptop, desktop, or Chromebook (tablets and iPads are not supported)
- Operating system: OSX, Windows, ChromeOS
- Fully charged device and/or power supply
The tool is accessed through eClass and runs in a browser window (no software installation is required.) Users are required to validate and grant permission to their webcam, microphone, and grant permission for screen recording. See below for detailed setup instructions.
General Exam Taking Guidelines
When taking exams, the online testing environment should mimic the ‘in class’ testing environment and should conform to the conditions listed below. Please note: if any of the guidelines below conflict with a student's approved academic accommodations, they should notify their instructor immediately.
Policy Violation Consequences
Getting Help During Exams
Smart Exam Monitor Setup Instructions
Please note: Google Chrome is the required browser to use the Smart Exam Monitor.
SEM exam sessions are accessed through an external tool link in eClass:
Students should select the exam required:
To launch an exam, students must first re-size their browser to full screen. Launching in a smaller window will trigger a warning and prompt students to re-size and refresh:
Please note: If the Share button remains greyed out on this step, it may mean that the full screen option has not been selected. Users must click on the full screen preview to allow it to be selected.
Next, SEM requires media permissions to use the webcam and microphone. Users must select Allow:
If screen sharing and webcam are functioning correctly students will see live previews of what SEM records during exams: the screen share on the left and the web camera on the right and can confirm by clicking I can see my screen and camera video:
The SEM program will next complete a test recording using the microphone.
Students need to say the phrase “Penguins live in Antarctica”:
Last, students must use their webcam to confirm their identity and the integrity of their testing environment. There are 3 steps for this validation:
1. The webcam will record a picture of your photo ID - center your One card in the left hand window and click Confirm ID:
Note: If your picture ID check fails (for example an expired One Card as in the example above or if your One Card is lost and you have used another form of photo ID), you will be given an option to proceed with existing photo ID saved. You will be allowed to complete your exam and your instructor will receive a flag to validate your ID manually.
2. You will next need to take a photo identifying yourself. This will be matched against your OneCard photo.
Note: If your Face Match check fails (for example if it is too dissimilar from your Photo ID screenshot), you will be given an option to proceed with the existing face photo saved. You will still be allowed to complete your exam and your instructor will receive a flag to validate your photo manually.
3. Last you will have 20 seconds to record your surroundings. You should make sure to capture the surface you are working on and the area immediately behind the monitor. Once you have a recording, it will be previewed back to you. You should confirm your full test-taking environment is recorded and then click Confirm and upload (this may take up to a minute to upload):
After the exam start time is reached, you will see instructions for completing the exam. Note: The exam instructions may vary depending on the specific mechanism your instructor has chosen for quiz delivery and you should follow the instructions provided to you. For basic eClass quizzes there will be a Launch button to begin the exam.
Important: Some exam delivery options may require you to navigate to specific tools. resources, or applications to complete your exam (as specified by your instructor) and SEM will allow this however you must not close the Smart Exam Monitor browser tab. This will be flagged as a violation for your instructor to review.
Once you have completed the exam and completed the submission in eClass, navigate back to the SEM browser tab and click Finish Exam at the top right: