Knowledgebase: Online Assessment
Proctoring and Reviewing SEM Exam Attempts

Article Last Updated December 2020

This article outlines how instructors can use the Smart Exam Monitor (SEM) tool to monitor and review student exam attempts. This requires that SEM sessions have already been set up in a course following the instructions in Smart Exam Monitor for Instructors.

The proctor view can be accessed by any instructor or TA in the eClass course by accessing the SEM tool and session that has been created:

Once in the proctor view, every student who launched the the monitoring for that particular session will be available for review. A green check mark at the bottom right of a tile indicated that a student has not been flagged; the red stop sign indicates that there are flagged violations for the student. Please note that when proctoring live exams, this page is updated frequently and can only be reliably used if the number of students is 20 or less. For larger classes, the number sliders at the top right allow different proctors to monitor different cohorts of students.  

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New in October 2020, instructors can now use the list view of the proctor page to review summary statistics for their exams and more easily review potential issues. The List view is launched by clicking the list icon near the top right in the image above.

Before reviewing any of the data on the page, the statistics must be complied by clicking the 3 dot icon at the top right and selecting Finalize session. Note that this process may take a few minutes (or longer for large classes) to run. Instructors can refresh the page to show the completed stats.

 

The list view contains the following columns of information about each attempt:

  • The student's name and photo from the check-in.
  • The start and end time of their monitoring session.
  • The monitoring duration in minutes.
  • The percentage of their exam duration that was recorded.
  • The number of screen and camera violations they were flagged for.

Instructors can sort bu the column headers to view cases with low recording percentages (which might indicate a student has turned off the monitoring) or high numbers of flagged violations.

Verifying Student Check in

Students who do not pass the One Card verification and face match will be flagged for instructors to review. This would be indicated by the following red flags on a student's tile:

Hovering over a tile and clicking on the magnifying glass icon at the top right opens that student's monitoring data:

The captured images for the ID check and Face Match are located at the bottom of the monitoring data, just above the full exam webcam recording and screen recordings:

If the ID validation and face matching are fine, instructors can clear these violations at the top right of the monitoring data overlay and close the window:

 

Reviewing Flagged Violations

Flags are raised by the SEM monitoring models for audio recorded during an exam, students navigating to different websites, student absences from the exam taking area, and the use of other devices. These flags can be cleared in the same way as for the identity checks at the top right:

Note: the SEM automated flagging is being tuned over time to decrease in false positive flags. It has been the general experience in the Spring and Summer terms that turning off Audio monitoring may be a good idea to decrease flags as many students are flagged for simply reading the question out loud to themselves. Turning off this flagging does not turn off the webcam or microphone recording.

 

Reviewing Full Monitoring Videos

The full recordings of the webcam/audio (Exam Video) and the screen recording (Screen Video) are displayed at the bottom of the monitoring data overlay for a particular student (available via the magnifying icon at the top right of their tile or in their row on the list view). Note that videos are only created on-demand: 

To view a articular student's video, instructors can click Update video at the bottom of the student flag list. It can take between 5 and 10 minutes to complete the backend processing of a video depending on the length of the exam.

To process all the videos for a particular exam, instructors should open the 3-dot options at top right and click Process videos. This process can take a few hours depending on the length of the exam.

 

Additional Notes:
- Chrome is required to view the full videos.
- The full videos will not appear until a student has clicked Finish Exam to end their monitoring session or the recording duration has expired. Triggering the processing for a video BEFORE that time will only capture the progress up until that point of the exam and you will not be able to view any video from after that point (the process cannot be triggered initially and them re-triggered afterwards.)
- When reviewing videos, instructors can use the arrow keys to speed up playback. 

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