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May
16
eClass Support Portal Upgrade
Posted by Chris Goetz on 16 May 2018 09:45 AM

Attention eClass users,

This is an alert that there will be a scheduled maintenance outage for the eClass Support portal on Tuesday, May 29th from 9:00AM - 1:00PM. The server infrastructure will be upgraded during this outage.

During the outage users may experience intermittent slow performance and/or pages may fail to load in the Knowledge Base for eClass. In addition, links that point to the eClass support portal (for example, the ‘Help’ link inside of eClass) will not function during this outage.

Users can still submit support tickets for eClass assistance by email or contact us by phone.

Access to eClass and eClassLive will be unaffected by this outage.

If you have any questions about this outage, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support


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May
10
eClass Scheduled Course Archiving May 2018
Posted by Dave Laurie on 10 May 2018 01:36 PM

Attention eClass users,

We have an important announcement that may impact your courses on eClass.

The annual scheduled archiving of credit courses for this year has been planned for May 30th, 2018. This process, described in detail here, mandates that credit courses can only remain on eClass for a maximum duration of four years. Non-credit courses including sandboxes, content development templates, research/collaboration courses, and eClass External courses are not affected by this process.

On May 30th 2018, credit courses that are more than four years old will be archived off of eClass. These courses will no longer appear in a user’s course list and instructors will no longer be able to directly copy content from these courses forward into new courses. Instructors will be able to request a course be restored from the archive by contacting eClass support. Another option for instructors or students who wish to have personal copies of the content from these older courses is to copy the content from these courses.

The timeline and schedule below describe this process.

Credit Courses Terms

Removal Date

Winter/Spring/Summer/Fall Terms 2013

May 30th, 2018

Winter/Spring/Summer/Fall Terms 2014

May 2019

Winter/Spring/Summer/Fall Terms 2015

May 2020

Anyone with questions about this process can contact eclass@ualberta.ca or by phone at 780-492-9372 for more information.


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Apr
23
UPDATE: eClass Outage Saturday May 5th 2018 12:00AM - 11:59PM
Posted by Chris Goetz on 23 April 2018 04:43 PM

UPDATE: eClass is now available - the maintenance outage was completed early and the site was released at 8:20AM.

 

Attention eClass users,

This is a reminder that there will be a scheduled maintenance outage for eClass on May 5th 2018 from 12:00AM - 11:59PM. This outage is required for our hosting provider to perform infrastructure maintenance.

Please note that while we have booked a full 24 hour maintenance window, eClass will be available as soon as the required infrastructure changes are complete. We will be sending an additional announcement once access to eClass has been restored.

eClass and eClassLive will be unavailable for the duration of this outage. If you have any questions about this outage, please contact us at eclass@ualberta.ca.

 

Regards,

IST eClass Support


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Apr
13
ePortfolio (Mahara) Outage Wednesday May 2nd 2018
Posted by Dave Laurie on 13 April 2018 02:09 PM

Attention ePortfolio users,

There will be a scheduled ePortfolio (Mahara) outage Wednesday May 2nd 2018 from 7:00AM to 10:00AM for a system upgrade. Both the system infrastructure and the application version will be upgraded during this outage.

The new application version contains a number of general bug and security fixes, as well as functional changes and interface improvements. Highlights of the functional changes include:

  • Easier access to user’s portfolios (pages and collections are combined on a single page).
  • Streamlined navigation.
  • Addition of competency frameworks that can be associated with collections.

Note that only the ePortfolio service will be affected by this change. eClass and eClassLive will not be impacted by this outage.

If you have any questions about this service upgrade, please contact us at eclass@ualberta.ca

Regards,
IST eClass Support


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Mar
13
Major eClass Upgrade June 2018 - Upcoming Changes
Posted by Dave Laurie on 13 March 2018 03:27 PM

Attention eClass Users,

Please be aware that in June 2018, we will be performing a major version upgrade to eClass. This upgrade will introduce a large number of feature improvements across the site and will include an overhaul to the theme and user interface.

The upgrade will require a full system outage, which has been scheduled for Saturday, June 23th 2017 from 12:00AM until Sunday June 24th at 11:59PM (48 hours).

The main system features that will change in the new version of eClass are listed below:

Highlights

  • The eClass theme has been completely overhauled and numerous usability improvements have been made to streamline the look and feel of eClass.
  • Personal message and notification menus are now easily accessible from top navigation bar.
  • The Course Overview block has been redesigned.
  • The ‘Participants’ area has been merged with the ‘Enrolled users’ area to offer improved functionality in a single location.
  • Instructors & Designers can now hide content from the course main page but still allow students to access/use it when linked (replaces orphaned content).
    The Calendar interface has been redesigned and new functionality has been added, including the ability to quickly add and drag-and-drop events.
  • New navigation options between individual activities and content resources have been added.

Quiz Improvements

  • Bulk question deletion from the question bank is now possible.
  • CLOZE quiz questions can now have multiple correct answers.
  • The creation interface for quiz drag-and-drop questions has been improved.

Assignment Improvements

  • Assignment file submissions can now be limited to specific file types.
  • Assignment rubric grading will now allow negative score levels for criteria.
  • User and group overrides are now possible for assignment submissions.
  • The ‘Save-and-show-next’ button has returned to the assignment grading interface.

Forum Improvements

  • Forum read-tracking is now a user preference.
  • Forums can now be set to lock if inactive for a specified period.

Other Activity improvements

  • Activity completion summaries are now available at the course level and allow for bulk changes and easier management. This includes the option to mark items complete for students if required.
  • Users can now duplicate pages in the Lesson activity.
  • The Book resource has had numerous improvements to the user interface and editing workflows.
  • The Choice activity has been improved to include new functionality.  Instructors can now set a choice for students, open and close dates can be set separately, deadlines now feed into the calendar, and horizontal & vertical display now affects both choices and displayed results.

Miscellaneous Changes

  • Navigation in the Gradebook has changed from a dropdown menu to a tab navigation menu.
  • Configuration options for gradebook single view have been improved.
  • Multimedia embedding routines have been improved.
  • Content tagging options have been expanded.

Please also note that the following features will no longer be available in the new version of eClass:

  • Journal activity
  • Jmol Chemistry filter
  • Gradebook Outcomes

This list of features may be subject to change before the upgrade takes place. We will be providing training and support materials to prepare users for major changes as the upgrade date draws closer.

If you have any questions about this upgrade, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support


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Mar
2
Major eClass Upgrade Coming June 2018 - Sign up for Early Access
Posted by Dave Laurie on 02 March 2018 02:27 PM

Attention eClass Users,

Please be aware that in June 2018, we will be performing a major version upgrade to eClass. This upgrade will introduce a large number of feature improvements across the site and will include an overhaul to the theme and user interface. A full list of changes coming to eClass will be announced as we get closer to the upgrade.

Due to the large amount of visual changes coming in June, we will be opening a User Acceptance Testing server starting soon to allow users to have early access to the new and improved eClass. If you would like to participate in User Acceptance Testing to preview the new improvements and look & feel to eClass, please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support


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