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11
UPDATE: eClass Outage Friday December 11th 2020 2:05PM
Posted by Dave Laurie on 11 December 2020 02:44 PM

UPDATE: The eClass service was restored at 3:45PM. The hosting team is continuing to monitor the application and will be performing further maintenance overnight.

Attention eClass Users,

eClass began experiencing an outage at 2:05PM Friday December 11th, 2020. Users are experiencing severe performance degradations and error messages.

IST eClass hosting staff are investigating the root cause and working to get the service restored as soon as possible.

Students impacted will be accommodated and will not be penalized for disruptions to their exams/assignments. Those directly impacted will receive more information by early next week. For more information see here.

Our apologies for this service interruption. If you have any questions please contact us at eclass@ualberta.ca.

Regards,
IST eClass Support

 


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